Learn more about our approach to privacy, how we collect and use your data, and your rights under UK and EU regulations. We value your trust and compliance with GDPR is a priority.

Information We Collect

We collect only what is necessary to provide, optimise, and protect our service.

• Account details such as name, contact, and professional information supplied upon registration or enquiry.
• Usage data from your interactions with our platform, including feature access, analytics insights, and device metadata.
• Integrated system data, such as marketing platforms, campaign performance, and reporting sources (by your authorisation).
• Cookie and tracking information to improve site performance and security, as covered in our cookie policy.

How We Use Your Information

Data collected is used for transparent, specified purposes only.

• Operate and improve the platform, tailoring user experience and system reliability.
• Provide customer support, technical assistance, and feedback channels.
• Monitor system health for security and fraud prevention measures.
• Comply with legal obligations and data protection regulations.

Legal Basis for Processing

Processing your information is based on clear legal grounds under GDPR.

We process data to fulfil contractual obligations, with your consent where applicable, and to meet our legal responsibilities regarding service delivery and compliance.

Information Sharing

We do not sell your data. Information may only be shared securely as below.

• Sharing with trusted third-party service providers for platform operations or support, under strict confidentiality agreements.
• Where required by law, to respond to lawful requests or regulatory authorities.
• In the event of a merger or acquisition, with notice and continued protection of personal data rights.

Data Security

Data is encrypted both in transit and at rest. Regular audits, access controls, and monitoring are in place to safeguard personal and business information on our systems and through partner integrations.

Your Rights

Under GDPR and UK law, you have access, correction, and other rights regarding your data.

• Request transparent details about how your data is processed and used.
• Correct or update any personal information associated with your account.
• Restrict or object to certain data uses or request deletion under lawful grounds.
• Withdraw consent for processing at any time when processing is based on consent.

Cookies and Tracking

Our cookie policy outlines how we use cookies to improve your experience, ensure site security, and measure marketing effectiveness.

Cookie Policy Cookie Policy

Contact Us

For privacy concerns or to exercise your rights, contact our Data Protection Officer at the details below.

Changes to Privacy Policy

Policy updates will be posted here. Significant changes will be clearly communicated to users.